Parcel Lockers – South Africa
In 2013, DSV South Africa recognized that the growing demand for e-commerce fulfillment necessitated a change to their operational model, to better accommodate the challenges associated with last mile delivery to consumers (B2C) as opposed to traditional business deliveries (B2B).
DSV partnered with TZ SMArt Lockers for an innovative technological solution that would integrate with their existing network but grow with them into the future. Starting with a pilot network of 15 SMArt Lockers, DSV has expanded their locker network to over 400 locations in the last 5 years – revolutionizing their e-commerce delivery business in the process.